Who we are
OUR MODEL
RipArte is a network of partner body shops. We act as a single port of call for insurance companies, simplifying authority, channelling and spare part supply management processes.
The strength of our operational system lies in the expertise of a group of specialists in car repair post sales, accompanied by skilled claims management partners. This is the union at the heart of our business model, the best response to company needs.
THE NETWORK
Today
Over 400
An Italy-wide network of body shops ensures in-depth nationwide coverage.
Development programme
Expansion
We intend to expand our network in areas with higher claims numbers and further speed up coverage of areas of special interest for insurance companies.
Why choose riparte?
RipArte is an alternative to the traditional independent experts network used by insurance companies. Our specific model enables the provision of structured services to a market increasingly receptive to
the idea of networks aggregating specialists in the management and coordination of body shops.
RipArte is an alternative to the traditional independent experts network used by insurance companies. Our specific model enables the provision of structured services to a market increasingly receptive to the idea of networks aggregating specialists in the management and coordination of body shops.
EFFICIENCY
Our centralised RiPortal software enables claims management and legal dispute time frames to be shortened.
PRO-ACTIVE
We can follow up on clients on company indications, to increase take up rates.
CENTRALISED SPARE PARTS PURCHASING
Centrally managed spare parts purchases and distribution, via RiPortal. The system guarantees that the spare parts changed are original and certified, reducing costs and delivery times.
AUTHORITY
RipArte offers authority services. This includes damage estimates by registered appraisers working directly on the network’s management software. In this case, too, the time and cost savings involved are tangible.
NATIONWIDE NETWORK
RipArte makes a network of organisations – carefully selected on the basis of performance and service considerations – available. Performance indicators and an anti-fraud tool ensure the network is analysed and monitored constantly.
SINGLE PORT OF CALL
Insurance companies have a single point of reference for repairs nationwide, with centralised invoicing. All centres are connected up to central management via a software for individual claims which enables the individual participants in the process (RipArte, body shops, spare parts dealers, authorities) to work in real time.
SERVICES
Our services include retrieval and towing, courtesy cars, car washing, life time guarantees and priority repairs.
SATISFACTION
Our customer satisfaction survey includes post-repair Call Center work designed to collect feedback from the insured regarding the work of partner body shops.
EFFICIENCY
Our centralised RiPortal software enables claims management and legal dispute time frames to be shortened.
A PRO-ACTIVE APPROACH
We can follow up on clients on company indications, to increase take up rates.
CENTRALISED SPARE PARTS PURCHASING
Centrally managed spare parts purchases and distribution, via RiPortal. The system guarantees that the spare parts changed are original and certified, reducing costs and delivery times.
AUTHORITY
RipArte offers authority services. This includes damage estimates by registered appraisers working directly on the network’s management software. In this case, too, the time and cost savings involved are tangible.
NATIONWIDE NETWORK
RipArte makes a network of organisations – carefully selected on the basis of performance and service considerations – available. Performance indicators and an anti-fraud tool ensure the network is analysed and monitored constantly.
SINGLE PORT OF CALL
Insurance companies have a single point of reference for repairs nationwide, with centralised invoicing. All centres are connected up to central management via a software for individual claims which enables the individual participants in the process (RipArte, body shops, spare parts dealers, authorities) to work in real time.
SERVICES
Our services include retrieval and towing, courtesy cars, car washing, life time guarantees and priority repairs.
SATISFACTION
Our customer satisfaction survey includes post-repair Call Center work designed to collect feedback from the insured regarding the work of partner body shops.
MSA Mizar
MSA Miza is a holding group structured into several firms which encompasses specialist expertise centres split up into vertical functions and IT management systems, serving the insurance claims outsourcing management chain.
Find out more
Partner insurance companies
